Here you will find everything you need...
... to know to enjoy your stay with us. Please feel free to contact us at any time if you have any further questions.
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SAUNA
Our in-house sauna and our infrared cabin are available to our guests from 3 to 8 pm onwards (in case of bad weather we open them earlier). There are no additional charges for the sauna or the infrared cabin. Additional towels and bathrobe are available in our wellness area.
‘SCHNEEFORSCHER’
This association was founded at the Hotel Kristall 35 years ago. Its worldwide known members Franz Beckenbauer, Erich Ribbeck, Uwe Seeler & Co. came together once a year at Hotel Kristall for a week of skiing.
SEWING SERVICE
Upon request, we offer a sewing service for you. Prices vary depending on the amount of work. We are happy to provide small repairs for free.
SHOE POLISH MACHINE
Our shoe polish machine is located on the ground floor.
SKI BUS
The ski lift to the Obertauern ski area is located right at the hotel. Ski passes for 1.5 days or more also include the Großeck – Speiereck region. The ski bus to that region departs from the top of the pass. Follow the pass and turn right to get to the bus stop.
Ski bus schedule:
https://www.obertauern.com/service-info/anreise/bahn-postbus-taxi.html
SKI LIFT ASCENTS AND DESCENTS FOR NON-SKIERS
Even if you do not feel like skiing you can still visit Obertauern’s famous ski lodges. The ‘Zehnerkarseilbahn’ cableway and the ‘Grünwaldkopfbahn’ will take you to these lodges and back.
SKIING & SNOWBOARDING
As a guest of the “Kristall”, you carry your skis on your feet and not on your shoulders! Strap into your bindings right at our doorstep and begin. The practice lift (Pernerlift Nr. 17) is only a few slopes away. It will take you to the famous “Tauernrunde”and the central lift.
The exciting return trip follows along the sports centre in the middle of the snow bowl of Obertauern.
SKI- AND SNOWBOARD SCHOOLS
You can find detailed information about the nearby ski- and snowboard schools here:
https://www.obertauern.com/en/ski-area/skiing-snowboarding-school.html
You can get a brief overview of the offers and prices (duration and starting times) and then book a suitable course or private instructor directly on site (all you need to do is book on the day of arrival or on the first day of your holiday, but you can also book online with the ski schools in advance if you wish). The meeting point of the CSA ski school is located directly at our hotel, the one for the ski school TOP is less than five minutes away. Other ski schools will pick your child up with a shuttle bus – upon request, directly from the hotel.
LIFT TICKETS
Ski passes can be purchased directly at the lift entrance (Zentralbahn) or at the "Raiffeisenbank" lift cash desk (Pernerlift) in front of our hotel (do not need to be pre-ordered). All the lifts in Obertauern work exclusively with key cards. You can rent these key cards for € 2.-. You can return these cards at the end of your stay through an automatic take-back system orreturn them at any lift ticket booth or lift valley station and get your € 2.- back. You can also rent and return these cards directly at our front desk – just let us know how many keycards you will need.
Season dates and ski pass prices!
SKI RENTAL
Numerous sports stores near our hotel rent high-quality winter sports equipment. Gerne könnt Ihr im Vorfeld online Eure Ausrüstung online im jeweiligen Shop bestellen oder vor Ort leihen (ebenso mit einem Rabattgutschein von ca. 10%). An overview over offers and prices can be found here: https://www.obertauern.com/en/ski-area/ski-rental.html
SKI ROOM
Our ski room with shoe dryer is located on the ground floor.
SKY
We are an official Sky sportsbar and offer many free program highlights – including the weekly football Bundesliga matches.
SMOKING
Please only smoke in the following areas at our hotel: On the hotel bar’s terrace, at the outdoor area at the reception and on the balconies of your rooms.
SNOW SITUATION
Obertauern is very well known for its snow safety. But to ensure a safe and sound skiing experience, one has to respect nature and act responsible. We will inform you about the current weather at your arrival. We urge you not to ski on any unsecured slopes. Your car has to have winter tyres and you have to bring snow chains even when you visit us in April.
SPA
Opening times: from 3 p.m.
During bad weather, the spa area opens earlier.
Massage treatments can be scheduled with our masseur on-site or at the reception. Brochures with available treatments are available at the reception.
SPORTS & LEISURE ACTIVITIES
You will find a beautiful winter hiking trail along the cross-country track. Countless winter sports activities in addition to skiing invite you on site for unforgettable experiences.